INSURANCE CLAIMS
Had an accident or dealing with vehicle damage? Whether it’s your fault or not, we’re here to guide you through the insurance process — from start to finish.
We work directly with major insurance providers and are trusted to carry out top-quality repairs and refinishing. While we’re not manufacturer-accredited, our work is fully insurance approved, and we meet the strict standards required for repairs, customer service, and turnaround times. Additionally, you don’t need to use your insurer’s recommended garage — you have the legal right to choose your repairer, and we’re here to make that choice easy.
Contact us for more information.
NON FAULT CLAIMS
If you’ve been involved in a road accident that wasn’t your fault, Kirby’s Vehicle Refinishing is here to help. We work closely with trusted accident management partners to take the stress out of the claims process—offering full support from start to finish. Our team can handle the paperwork, liaise directly with insurance companies, and ensure your vehicle is repaired quickly and professionally, with no upfront cost to you. You may also be entitled to a like-for-like replacement vehicle while yours is being repaired. Based in Essex, we’ve helped countless local drivers through non-fault claims with minimal hassle and maximum peace of mind. Contact us today for advice or immediate assistance.
Dealing with an insurance claim can be overwhelming—especially if you’ve never done it before. That’s where we come in. Kirby’s works with trusted, experienced accident management partners who take care of the full process on your behalf. We’ll:
- Arrange a like-for-like courtesy vehicle while yours is in the workshop
- Handle all communication with insurers and third parties
- Ensure your car is repaired to manufacturer-approved standards
- Cover the costs directly from the third-party insurer—no excess to pay
- Provide clear updates throughout the process
You don’t have to go through your own insurer or accept low-quality repairs. We protect your right to choose a trusted repairer in Essex—and ensure you get the quality and service you deserve.
Contact us for more information.
Have you had a fault or non-fault claim?
Not only do we complete private work for our customers we also complete insurance work and warranty work.
Firstly, we liaise directly with your insurance company and provide them with an estimate for your bodywork repairs to make it as hassle free as possible for you!
New car with flaking paint? Don’t put your hand in your pocket. We can complete a free estimation to your car provider to have the work rectified with ourselves on site.
How do I book in?
Step 1
Get in contact with a member of our team – we are available 24/7. We are easy to reach – just message us via telephone number, Instagram, Facebook or Whatsapp.
Step 2
Once you receive a quote after your free consultation appointment, we will book in a day that works best.
Step 3
Once we complete the work on your car, we will give you a heads up for when it will be available to collect – It’s really that easy!