Insurance & Non Fault Claims -

INSURANCE CLAIMS

Had an accident or dealing with vehicle damage? Whether it’s your fault or not, we’re here to guide you through the insurance process — from start to finish.

We work directly with major insurance providers and are trusted to carry out top-quality repairs and refinishing. While we’re not manufacturer-accredited, our work is fully insurance approved, and we meet the strict standards required for repairs, customer service, and turnaround times. Additionally, you don’t need to use your insurer’s recommended garage — you have the legal right to choose your repairer, and we’re here to make that choice easy.

NON FAULT CLAIMS

If you’ve been involved in a road accident that wasn’t your fault, Kirby’s Vehicle Refinishing is here to help. We work closely with trusted accident management partners to take the stress out of the claims process—offering full support from start to finish. Our team can handle the paperwork, liaise directly with insurance companies, and ensure your vehicle is repaired quickly and professionally, with no upfront cost to you. You may also be entitled to a like-for-like replacement vehicle while yours is being repaired. Based in Essex, we’ve helped countless local drivers through non-fault claims with minimal hassle and maximum peace of mind. Contact us today for advice or immediate assistance.

Dealing with an insurance claim can be overwhelming—especially if you’ve never done it before. That’s where we come in. Kirby’s works with trusted, experienced accident management partners who take care of the full process on your behalf. We’ll:

Arrange a like-for-like courtesy vehicle while yours is in the workshop
Handle all communication with insurers and third parties
Ensure your car is repaired to manufacturer-approved standards
Cover the costs directly from the third-party insurer—no excess to pay
Provide clear updates throughout the process
You don’t have to go through your own insurer or accept low-quality repairs. We protect your right to choose a trusted repairer in Essex—and ensure you get the quality and service you deserve.