INSURANCE CLAIMS
Had an accident or dealing with vehicle damage? Whether it’s your fault or not, we’re here to guide you through the insurance process — from start to finish.
We work directly with major insurance providers and are trusted to carry out top-quality repairs and refinishing. While we’re not manufacturer-accredited, our work is fully insurance approved, and we meet the strict standards required for repairs, customer service, and turnaround times. Additionally, you don’t need to use your insurer’s recommended garage — you have the legal right to choose your repairer, and we’re here to make that choice easy.
Contact us for more information.
What is the insurance process?
Contact Us
Get in touch with Kirbys as soon as possible after your accident. We’ll assess your situation and assist you through the insurance claim process.
Sit Back And We Will Handle Everything
We’ll manage all communication with insurers and third parties and
handle all paperwork and claims on your behalf.
Get Back On The Road
Your vehicle will be repaired to manufacturer-approved standards—with no upfront cost to pay. We’ll keep you updated every step of the way until your car is returned in top condition.
NON FAULT CLAIMS
If you’ve been involved in a road accident that wasn’t your fault, Kirbys Vehicle Refinishing is here to help. We work closely with trusted accident management partners to take the stress out of the claims process—offering full support from start to finish.
You don’t have to go through your own insurer or accept low-quality repairs. We protect your right to choose a trusted repairer in Essex—and ensure you get the quality and service you deserve.
Contact us for more information.
The Non-Fault process?
Contact Us
Get in touch with Kirbys as soon as possible after your accident. We’ll assess your situation and assist you through the non-fault claim process.
Sit Back And We Will Handle Everything
We’ll manage all communication with our non -fault team and you will get a like for like vehicle as soon as it is booked in – straight to your door!
Get Back On The Road
Your vehicle will be repaired to manufacturer-approved standards—with no upfront cost to pay . We’ll keep you updated every step of the way until your car is returned in top condition.
Pick up and drop off
To make your busy schedule a little less hectic.
We know it’s not always easy to find the time to bring your vehicle to us — that’s why we offer a convenient pick-up and drop-off service across Essex and surrounding areas.
Whether your car needs repair, refinishing, or a custom wrap, our team can safely collect it from your home or workplace and return it once the work is complete. Every vehicle is handled with full care and insurance cover during transport, giving you total peace of mind from start to finish.
Reviews
They pulled off a full respray in a totally custom, one-off colour that we came up with together – The result is absolutely stunning.
james bolden
CEO – Sepino
Had some silly quotes from other local companies but Kirbys was by far the most competitive quote and the level of finish was amazing.
Jonathan Hyland
Alasa Engineering
Perfect repair of a damaged bumper, all done in a day and for a decent price! Highly recommend!
steve cooper
Alasa Engineering
Have you had a fault or non-fault claim?
Not only do we complete private work for our customers we also complete insurance work and warranty work.
Get in touch today for your free quote.
PRESTIGE AWARDS
We’re proud to be an award-winning service — as shown by the “Prestige Awards” icon in our header, recognition we’ve earned for excellence in vehicle repair, accident bodywork, smart repairs, detailing and customisation.
Our long history in the body-shop industry and commitment to high-quality workmanship and customer satisfaction have been acknowledged by a reputable awarding organisation, making us a trusted and distinguished choice for anyone needing top-tier auto repair services.
We aim to respond to you within 24 hours.
